Terms of service

Terms of Service

Welcome to Baby London. By accessing and using our website (www.baby-london.com) and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Baby London. Throughout the site, the terms “we,” “us,” and “our” refer to Baby London. We offer this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any of your minor dependents to use this website.

3. Products & Services

  • We make every effort to display products as accurately as possible, but we cannot guarantee that your device’s display of colors will be completely accurate.

  • All products are subject to availability, and we reserve the right to discontinue any product at any time.

  • Prices are subject to change without notice.

4. Orders & Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

  • Payments are processed securely through our authorized payment providers.

5. Shipping & Delivery

  • Shipping times are estimates and may vary depending on destination and courier services.

  • Once dispatched, tracking information will be provided via email.

  • Customs duties, import taxes, and additional charges for international orders are the responsibility of the customer.

6. Returns & Exchanges

  • We accept returns within 14 days of delivery, provided the items are unused, in original packaging, and accompanied by proof of purchase.

  • Certain items, including personalized or hygiene-sensitive products, may not be eligible for return.

  • For full details, please refer to our Return Policy

7. Intellectual Property

All content, including images, product designs, logos, and text, is the property of Baby London and is protected by international copyright laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Baby London shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

10. Contact Information

For questions about these Terms of Service, please contact us at:
📧 support@baby-london.com